The Voicemail & Phone Skills training program was originally created at the request of a leading global investment bank. Their sales force needed to communicate time-sensitive information to customers, but the customers were not responding. With some strategic changes to the structure and content of their messages, the sales force started to cut through the voicemail clutter, and clients started listening.
Implementing a few key techniques can lead to an increase in returned calls and a boost to your reputation among those you regularly call. Our Voicemail & Phone Skills program is ideal for sales executives and teams in any industry who communicate through informational, time-sensitive voice messages. The training can be scheduled as a singular two-hour group session, or as an add-on to any presentation coaching program.
The Franchetti group understands the art of communication, and the overwhelming importance of it. They teach you what good and bad communication does to your business and then skillfully teach you how to become comfortable with it and master it!
Jack is one of the most experienced media trainers with whom I've had the pleasure to work with….He is always well prepared with the media issues that our clients are facing and he is always well versed on the industries in which our clients operate… Some of my clients at the most senior level have said that Jack's course is one of the best that they've ever taken.
Suzanne’s ability to help speakers plan and deliver powerful presentations is remarkable. From corporate finance professionals to 17- year old high school interns, to the visionary Executive Directors of nonprofit organizations, I have watched Suzanne tailor her work to help her audience masterfully connect with theirs.
We have been able to improve public speaking, presentation skills, marketing techniques and media communications across our organization. Several of our local markets have found success by using the techniques introduced in the Franchetti programs resulting in new clients and business.