training & development

As FDR said, “Be sincere. Be brief. Be seated.” This advice still holds true – especially for virtual meetings.  There have been plenty of articles on Zoom fatigue written since COVID began. Many have reported on the extra energy required of us when we participate in virtual meetings. A newer Finnish study published in 2023 took a […]

Executive presence. Do you have it? We hear the term “executive presence” (EP) quite often when speaking with our clients. They want their executives and aspiring leaders to have it – this combination of attributes and behaviors that project a sense of leadership, confidence, and influence. It goes beyond the technical skills and qualifications of an individual and involves their […]

Authentic.  It’s Merriam-Webster’s #1 word of the year for 2023. We were delighted to hear this, and not at all surprised. In a world saturated with information and clutter, authenticity is a differentiator that captures attention, builds trust, and creates lasting impact. Audiences connect with speakers who look and sound authentic when speaking. Authenticity captures attention: […]

Here in the NY metro area, more companies are announcing plans to bring employees back to the office. Even so, new spacing guidelines and a greater desire for employees to work from home, at least some of the time, means that the way you meet with your team and with clients is going to be […]

As we continue to navigate through working remotely, we hope these conference call best practices will be of help.

While we all hope things return to normal quickly, the reality is that we may all be working from home for an extended period of time. Get used to videoconferencing and using online collaboration tools to remain efficient and productive.

Physical presence – the body language, hand gestures, and posture you display – communicate volumes before you even utter a word.

Giving a presentation can be frightening, but with the right preparation and coaching it doesn’t have to be.

We have a love-hate relationship with technology – especially with our cell phones. There are distinct benefits of remaining connected to our clients, bosses, teams, and even to our families during long work days. Yet, the constant notifications, calls, vibrations, and flashes from incoming text messages are distractions that impact our productivity. Every few months […]

In the next article in our series on speaking abroad, Diane McGreal, Culture Advisor at Living Abroad and Suzanne Franchetti discuss the challenges of business communications in Asia.